Mermaid Mouse

-Accessories may contain small parts, not suitable for small children. (Choking Hazard)

-Accessories are not a toy. Listings are not recommended for small children who use accessories as toys.

-Clays are fragile & may break if dropped.

-Clays are all handmade and have small differences. Please keep this in mind when making a purchase.

-The pattern on the leather may vary depending on cut.

-Colors may vary depending on your screen resolution

-Some accessories contain embellishments like beads, rhinestones, etc. Not recommended for small children.

-Always supervise pets and children while using accessories.

-Do Not Leave Children/ Pets Unattended with Items purchased. Store in a safe place away from children/pets reach. 

-All RTS items are shipped between 3 to 5 business days after purchase as long as not combined with custom orders.

-We are not responsible for lost packages. Once we provide a tracking number it is completel out of our hands.

-Refund Policies: There are absolutely not refunds on orders unless the product arrives defective. You must notify us immediately if this happens. Once we are notified we will proceed to send a label for items to be returned within 48 hours of date received.

-Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

-Custom Items are non refundable. We work very hard to get your items done and shipped in a timely matter. We ask that you give us a 2 week TAT (turn around time). The TAT changes depending on how busy we are.  We thank you for your patience.